Tropicana
2009Threw away the most recognizable asset on the shelf.
The redesign replaced the iconic orange-with-a-straw — an instantly scannable shorthand for "fresh juice" — with a generic glass and a rotated logotype. Shoppers stopped recognizing the carton in their peripheral vision, and the brand reverted within weeks. The lesson is not "never change"; it is that distinctiveness lives in the specific asset customers actually navigate by, and that asset is the last thing you touch.
Gap
2010Solved a problem no one had, in public, in a hurry.
Gap swapped a two-decade-old serif wordmark inside a navy square for a flat Helvetica logotype with a small gradient box. There was no strategic shift underneath it — no new products, no new positioning — so the change read purely as taste, and the internet treated it as such. The reversal came in days. When a mark has equity and the business has not changed, a redesign is all downside.
Pepsi
2008Over-rationalized a simple mark into a smirk.
The relaunch leaned on an elaborate design rationale invoking gravitational fields and the golden ratio to justify tilting the white band into what many read as an off-kilter grin. The gap between the grand theory and the modest visual result became the story. Rationale should explain a decision the eye already finds convincing — it cannot rescue one it does not.
Animal Planet
2018 (and 2008)Chased "energy" at the cost of legibility.
Successive refreshes pushed toward a leaping, italicized mark meant to signal excitement, but each iteration traded away the calm, readable authority that suits a nature brand. It is a useful reminder that a logo should express the category’s promise, not the marketing team’s adrenaline.
Kraft
2009Bolted a "smile" burst onto a heritage mark.
A cluttered relaunch added a multi-color starburst and a tagline-style flourish to a name that already carried a century of trust. The additions diluted rather than clarified, and a quieter mark followed soon after. Heritage brands rarely need more elements; they need fewer, executed with more conviction.